Child Patients

What to Expect When Referred.

Why your child has been referred

Your child has been referred to Parkway Clinic because they need specialist NHS dental care. We see around 300 children each month, removing teeth that are beyond repair or restoring teeth that have become seriously damaged, usually through tooth decay. Your dentist has sent your child to us because we are the only clinic in South West Wales to offer a general anaesthetic service for Paediatric Dentistry. We deliver this service on behalf of the NHS as we have proven experience over many years in successfully treating children.

About Us

Parkway Clinic has been working with children for many years and has a strong reputation with dentists across South Wales for providing safe and reliable treatments. Our dentists, Anaesthetists and nursing staff are all fully trained and experienced, which means you can relax, safe in the knowledge that your child is in the best possible hands. Our aim is to make your child’s dental experience as easy as possible –both for you and your child. This is reflected in our new, purpose-built clinic which includes ultra-modern treatment theatres and recovery rooms, a bright child-friendly reception area with comfortable side waiting rooms for parents.

What to Expect?

Your child is coming to us for professional dental treatment under a general anaesthetic. This will make them completely unconscious during treatment and when they wake up they will remember nothing about it. We usually treat them in one of our two treatment theatres, staffed with our expert dentists, a fully trained Anaesthetist and Nurses. While they are being treated you will be asked to wait in our parents’ lounge. Once the treatment is finished, your child will be taken to a recovery room where we will keep a close eye on them. When they come round from their anaesthetic and we are satisfied everything is as it should be, you will be able to take them home.In addition to the patient information provided by your dentist, you can read our General Anaesthetic Guidelines here.

Caring for your child after treatment

Your child will need to rest for at least 24 hours after treatment. Even if they seem their usual selves, it is best to encourage them to play quietly – this helps the recovery and healing process. We will provide you with an information sheet explaining how to care for your child’s teeth and mouth in the following few
days. It is important to follow this advice – if you don’t, your child runs the risk of getting an infection which can be extremely painful. If you have any worries or concerns about your child following treatment, please either call us on 01792 828916, contact your dentist, or NHS Direct on 0845 46 47 or visit

Post-Operative Emergencies

Our normal opening hours are Monday to Friday 8.30am to 4.30pm. For advice immediately following a surgical procedure out of hours please call 07000 780 424. Please do not use this number for other dental emergencies or appointments as it is limited to surgical after-care emergencies only.


  • I have had a phobia of dentists for as long as I can remember and thanks to the staff and Mr Gray. I’m no longer afraid. The level of care and treatment I have had is amazing and I can’t thank the reception staff the nurses or Mr Gray enough. I am so grateful. Happy smiles.

  • Had my wisdom tooth extracted today, staff were all wonderful considering we were actually 25 minutes late due to horrific traffic in Swansea but we were seen too quickly and in a professional way, service was efficient, quick and professional! Nice experience!



Can my child eat and drink before their appointment?

Your child must not eat or drink anything for at least six hours prior to their appointment.

Can my child’s Grandparents or another family member bring them to their appointment?

Patient’s under 16 years of age must be accompanied by a parent or legal guardian. Legal guardians must bring proof of guardianship to the appointment.

Can I travel home on public transport after my child’s appointment?

You will need to go home in a car or a taxi, NOT on a bus or train. If using your own transport, DRIVER MUST REMAIN ON SITE THROUGHOUT THE DURATION OF YOUR VISIT.

Can I bring my other children to the appointment?

You must not bring any other children with you other than the patient.

Can my child go to school after their appointment?

A child having treatment must not attend school within 24 hours after their treatment.

My child has a cold sore. Can they still be treated?

Patients with any oral/facial cold sores will not be treated until the lesions are healed.

My child is unwell, can they still be treated?

Patients who are unwell will not be treated at the clinic until they are fully recovered. Please inform us of any medical conditions they may have before the operation.

What can my child wear for the operation?

Your child can wear loose clothing and sensible low shoes.

Will my child be prescribed pain relief?

We will give your child a one off dose of pain relief at the clinic. It is your responsibility to have pain relief for your child at home.

Dental Treatments

Our Full Treatment Range
Oral Surgery
G.A & Sedation

Dental Treatments include, Dental Health Review, Hygiene Services, Fillings, Extractions, Root Canals, Crowns, Bridges, Dentures, Implants, TMJ & Joint Pain, Facial Pain & Mouth/Night Guards.

Cosmetic Treatments Include, Facial Aesthetics, Tooth Whitening, Smile Makeovers, Veneers, Full Mouth Reconstruction, Wedding Day Smile Makeovers, Crowns, Bridges & Implants.

Oral Surgery Include Wisdom Teeth Removal, Removal of Lumps and Bumps, Tongue Ties & Extractions for Orthodontic Treatments.

We offer a range of Orthodontic Treatments including Invisalign, Six Month Smiles, Clearsmile & Inman Aligners.

Suffer From a Dental Phobia? Or Would You Prefer to Snooze Through Your Procedure? The Majority of Our Treatments are Avaialble with General Anaesthetic and Sedation When Suitable.

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